At Strategic Moves Board Game Lounge, we want every visit to be a memorable one. If you need to cancel a reservation or membership, please notify us at least 24 hours in advance for a full refund. Cancellations made within 24 hours will result in a 50% refund or credit toward future visits. Refunds are not available for services already provided, including rental games or completed events. We aim to provide an exceptional gaming experience and are happy to assist with any concerns.